Returns & Refund Policy:
Last Updated: 15th August 2026
At Manbharva, we take great care in preparing, packing and delivering our products.
Because our products are food items intended for consumption, we generally do not accept returns simply because a customer has changed their mind or no longer wants the product.
However, if there is a genuine issue with your order, we are here to help.
When Can I Request a Replacement or Refund?
You may contact us if you receive:
-
- A damaged product
- A product damaged during transit
- An incorrect product
- A product that is missing from your order
- A product with damaged or compromised packaging
- A product that appears to have been tampered with
- A product with an issue that makes it unsuitable for consumption
We will review the issue and determine the appropriate resolution, which may include a replacement, refund or other suitable remedy.
3. Damaged or Tampered Packages
If your package arrives visibly damaged, opened or tampered with, please take photographs of the package before disposing of it and contact us immediately.
Where required, we may request photographs, videos or other evidence to help us investigate the matter with our delivery partner.
5. Missing Product
If an item appears to be missing from your order, please contact us within 48 hours of delivery with your order details.
We will verify the order and dispatch records and provide an appropriate resolution.
7. Refunds
Where a refund is approved, it will generally be processed through the original payment method or by another appropriate method.
The time taken for the amount to reflect in your account may depend on the payment gateway, bank or financial institution.
9. Cancellation
If you wish to cancel an order, please contact us as soon as possible.
An order may not be cancellable once it has been processed, packed or dispatched.
If cancellation is accepted, any applicable refund will be processed in accordance with our refund process.
What Should I Do If There Is a Problem?
Please contact us as soon as possible after receiving your order, preferably within 48 hours of delivery.
To help us investigate the issue quickly, please provide:
- Your order number
- Your name and registered mobile number
- Details of the issue
- Photographs or videos of the product and packaging, where applicable
- Any other information reasonably requested by our team
Please do not consume a product if you believe that its packaging has been compromised or that the product is unsafe.
4. Wrong Product Delivered
If you receive a product different from the one you ordered, please contact us within 48 hours of delivery.
After verification, we may arrange a replacement or provide another appropriate resolution.
6. Products That Cannot Normally Be Returned
For food safety and hygiene reasons, we generally cannot accept returns for:
- Products that have been opened or partially consumed
- Products that have been used
- Products returned because of a change of mind
- Products returned because the customer does not like the taste
- Products incorrectly ordered by the customer
- Products where the issue is unrelated to product quality, damage or fulfilment
This does not affect any rights or remedies available to consumers under applicable law.
10. Contact Us
For returns, replacement or refund requests:
Email: healthyinstantfood@gmail.com
Telephone: +91-9028002626
Please mention your order number in your communication so that we can assist you faster.
Our Promise
We may not be able to accept every return, but we will always listen to a genuine concern and try to resolve it fairly.